Description : LIBRARY & CUSTOMER SERVICE OFFICER. Company : Cassowary Coast Regional Council. Location : Innisfail QLD
- Casual role - $40.90 / hour
- Uniforms and training provided
- 2 Roles available
- Work allocated across Council offices – Innisfail, Tully, Mission Beach & Cardwell
The Position
The Library & Customer Service Officer will work with the customer-facing teams and undertake a range of duties, as required on the day to support the team and work location. Examples of allocated tasks are outlined below:
- Involvement in planning and delivering library programs and events; and contribution to the maintenance of library collections
- Facilitate customer enquiries and/or complaints management via reception or phone contact and work in conjunction with other Council Departments to coordinate information requests
- Support the team in setting up and running various local Council events
The role may require work to be undertaken outside of normal work hours and weekends, on occasion. You must also be able to drive and present for work at locations across the Cassowary Coast.
About You
You will take pride in your work and enjoy working in a team environment. You will have completed a year 12 certificate or have gained equivalent knowledge through work experience.
Demonstrated excellence in presentation; interactive communication; and customer service skills. Have competence in the use of Microsoft Office applications and a proven ability to learn new technologies.
Relevant experience in customer service and/or libraries will be highly regarded.
If this role sounds like a fit for your skills, experience and aspirations then please apply now.
Our Region
Nestled between the Great Barrier Reef Marine Park and World Heritage listed Wet Tropics rainforest is the beautiful Cassowary Coast Region which consists of coastal and hinterland communities with 30,000 residents across the major townships of Cardwell, Mission Beach, Tully and Innisfail.
This beautiful location can now be your new backyard to both enjoy its natural beauty and balance career growth and the regions offerings.
Our Council
It is an exciting time to be part of the Cassowary Coast Regional Council, our commitment to a shared set of values offers great experiences through the building of a dynamic and inclusive workplace and community culture.
Council’s 2021-2025 Corporate Plan outlined the overarching vision for the Cassowary Coast region is ‘to provide great experiences, deliver value and create a sustainable future for our community.’
How to Apply
All applications must be submitted via the Cassowary Coast Regional Council website by 5pm, Monday 12 June 2023.
On our website, review further position information and submit your application via the Apply button for this role, ensuring you include:
- Cover Letter addressing the selection criteria and the reason you are the ‘best fit’ for this role
- Current Resume showcasing relevant skills, experience and
Successful applicants will be required to complete a drug and alcohol test to ensure their eligibility for the role.
Further Questions
If you have questions after reading the information on our website, or you are having difficulty viewing the position online, please contact us:
People & Culture, P: (07) 4030 2216 or E: [email protected]
